Process Traceability

Contractor will facilitate UAT for functions developed during each sprint.

UAT cycles typically start with a UAT kickoff meeting. Here, the service manager or BA reviews the Test Plan with identified testers, ensuring clarity on testing scope, defect recording procedures, and the testing timeline.

If UAT testers encounter issues, they will create defect tickets in Jira, linking them to the relevant user stories and tasks. These tickets enter the backlog for triage and prioritization.