DORA Metrics

Owned by Maria Kutkina
Last updated: Dec 21, 2023
1 min read

 

After six years of extensive research, the DevOps Research and Assessment (DORA) team identified four crucial metrics for gauging DevOps performance. These metrics are widely acknowledged and valued by developer teams for their relevance and efficacy in measuring meaningful outcomes

 

Velocity Metrics
Translate into TTM (Time to Market)

  • Deployment Frequency - proxy for how quickly and autonomously teams can get their code into production.

  • Lead-time for Change - how long it takes from when code is committed to deployment to production

Quality Metrics
Translate into NPS & Customer Satisfaction

  • Change Failure Rate - measure how many changes fails and are rolled back in production relative to all changes in production

  • Mean-Time To Restore/Recover/Repair - measures mean time to restore services after an incident.

 

 

Other Basic KPIs for IT Teams

  • Time-to-Respond

  • Time-to-Decision

  • Past-due issues (by type and priority / severity)

  • Open/Close rate

  • Commit-to-Deploy time

  • # Commits/Day

  • Throughput

  • Work in progress (WIP)

  • Communication index

  • Burndown

  • Cycle time

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