Concept behind the module

Goal

The goal of proposed approach is to make recruitment process more effective, transparent and fast. Repetitive steps are automated in order to reduce low-value tasks load, to ensure process consistency, to keep all participants on track with process status and notify when their action is required.

Target Outcome

• Set of tools supporting the optimized recruitment & onboarding processes

• How-to-article describing new processes and tools supporting them

• Set of metrics & dashboards allowing to track the status across all locations

• Defined process owners at each step of the workflows

• Continuous improvement is enabled through feedback

External Sources

https://www.atlassian.com/itsm/esm/hr-service-management-and-delivery

https://www.atlassian.com/blog/it-service-management/stem-the-chaos-of-remote-work-with-these-itsm-best-practices