Players and Definitions

Freshworks

Canfigure

Who Is The Largest Manufacturers Of CMDB Software Market Worldwide?

• Micro Focus

• Ralph

• BMC Atrium CMDB

• OneCMDB

• IBM

• HPE

• CMDBuild

• ServiceNow

• iTop

• i-doIT

The Configuration Management Database or CMDB is an ITSM process that is predominantly being used in datacenters to manage their Configuration Items (CIs).

Market shares of prominent competitors

Main competitors as

Main competitors asof 2018 include, according to the IT market research companyAppsRunTheWorld:

• ServiceNow (approx. 36.8%)

• Atlassian (JIRA Service Desk) (approx.13%)

• BMC Software, Inc.

• Ivanti

• LogMeln, Inc.

• Microsoft

• IBM

• SolarWinds

• CA Technologies Broadcom

• ASG Technologies

• Others

The same study, which is carried out annually indicates changes in market share from 2015 to 2018:

Others: shares shifted among remaining vendors.

• SAP, Axios systems (ASSYST), ASG Technologies, CA Technologies, IBM: market share diminished

• SolarWinds, BMC, LogMeIn, Ivanti (merged from HEAT and Landesk), Microsoft: market share increased

https://www.metamorphant.de/blog/posts/2020-04-15-jira-service-desk-vs-service-now/

List of 10 https://www.device42.com/blog/2020/02/24/10-cmdb-tools-you-need-to-consider-in-2020/