Market shares of prominent competitors
Main competitors as of 2018 include, according to the IT market research companyAppsRunTheWorld:
The same study, which is carried out annually indicates changes in market share from 2015 to 2018:
Others: shares shifted among remaining vendors.
SAP, Axios systems (ASSYST), ASG Technologies, CA Technologies, IBM: market share diminished
SolarWinds, BMC, LogMeIn, Ivanti (merged from HEAT and Landesk), Microsoft: market share increased
https://www.metamorphant.de/blog/posts/2020-04-15-jira-service-desk-vs-service-now/
https://www.device42.com/blog/2020/02/24/10-cmdb-tools-you-need-to-consider-in-2020/
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