Freshworks
Canfigure
Who Is The Largest Manufacturers Of CMDB Software Market Worldwide?
Micro Focus
Ralph
BMC Atrium CMDB
OneCMDB
IBM
HPE
CMDBuild
ServiceNow
iTop
i-doIT
The Configuration Management Database or CMDB is an ITSM process that is predominantly being used in datacenters to manage their Configuration Items (CIs).
Market shares of prominent competitors
Main competitors as
Main competitors asof 2018 include, according to the IT market research companyAppsRunTheWorld:
ServiceNow (approx. 36.8%)
Atlassian (JIRA Service Desk) (approx.13%)
BMC Software, Inc.
Ivanti
LogMeln, Inc.
Microsoft
IBM
SolarWinds
CA Technologies Broadcom
ASG Technologies
Others
The same study, which is carried out annually indicates changes in market share from 2015 to 2018:
Others: shares shifted among remaining vendors.
SAP, Axios systems (ASSYST), ASG Technologies, CA Technologies, IBM: market share diminished
SolarWinds, BMC, LogMeIn, Ivanti (merged from HEAT and Landesk), Microsoft: market share increased
https://www.metamorphant.de/blog/posts/2020-04-15-jira-service-desk-vs-service-now/
High Level Facts and Historic Background
Vendor | Atlassian | ServiceNow | |
|---|---|---|---|
CMDB Related Products | Assets within Jira Service Management Premium Tier. Previously - Insight app by Mindville, acquired by Atlassian in 2020 | ITOM, ADM, ITSM - all products were sharing common data platform since emergence, were covered by CMDB capabilities | |
Deployment | Server, Cloud | Cloud | |
Underlying data model | none * there are so-called object schema templates (just 3 - for HR, IT, Facilities) but they can not be considered data models, as they are very simplistic and serve as a starting point for building up own model. Only IT could be used as somewhat of a data model proxi - see how they look below   |
List of 10 https://www.device42.com/blog/2020/02/24/10-cmdb-tools-you-need-to-consider-in-2020/
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