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Key Principles of News Stream on Intranet

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(tick) Use templates

  • Select a templates from Templates page every time you publish a news post

  • Each template has individual set of labels for curating the whole stream across different pages by topic

  • With any template your news will show up on the Home page and All News page

  • Depending on the template you select, the news will also show up on Product page, Team page, etc.

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Sharing technical details about a product / feature, etc., which require specific knowledge to understand it, will make your post relevant only for a small number of your colleagues. Others will essentially see it as spam.

Instead, try to explain in plain words, what is the value of this new feature for customers? Which customers requested that feature? Which stakeholders will benefit the most from it? How does it fit into the whole product line? Why the team chose to work on this feature? Who was on the team? How long it took? Etc.

(error) Posting long text

News posts should not contain the whole text of a document / updated policy, etc.

Instead, explain the main points of the documents - what is it about? Who is it for? Does it require any action? If this is a new version of a document, what are the main changes? Etc. Add link to the full text of the document.

 

(error) Duplicating news

It is up to teams / departments / offices to decide for themselves who makes an announcement on behalf of a group. If you are not sure whether what you want to publish has already been published, you can easily skim through the latest posts on Social Hub home page and use the search bar at the top of the page.