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  • After the final sprint in a release cycle, Contractor dedicates time to fix outstanding defects and prepare the official UAT release.

  • A formal 15-day UAT cycle follows, serving as both final acceptance testing and a regression test.

  • The Contractor collaborates with stakeholders to finalize the release schedule.

User Acceptance Testing (UAT) Process:

  1. Contractor will facilitate UAT for functions developed during each sprint.

  2. UAT cycles typically start with a UAT kickoff meeting. Here, the service manager or BA reviews the Test Plan with identified testers, ensuring clarity on testing scope, defect recording procedures, and the testing timeline.

  3. If UAT testers encounter issues, they will create defect tickets in Jira, linking them to the relevant user stories and tasks. These tickets enter the backlog for triage and prioritization.

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